Privacy Policy

1. Our Approach to Privacy

At Dosatsu AI Risk Tools Inc. ("RiskTools," "we," "us," or "our"), we are committed to protecting the privacy of our customers, users, and visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our platform at risktools.ai and related services (collectively, the "Service").

We believe that privacy is a fundamental right. We collect only the data we need to provide and improve our services, and we never sell your personal information to third parties. We are transparent about what we collect, why we collect it, and how you can control it.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Personal Information We Collect

We collect personal information in several ways:

Information you provide directly:

• Account registration information (name, email address, company name)
• Payment information (processed securely through our payment provider)
• Contact form submissions and support requests
• Profile information and preferences
• Content you upload to the platform (impairment reports, recommendations, documents)

Information collected automatically:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, device identifiers)
• Usage data (features used, actions taken within the platform)
• Cookies and similar tracking technologies

Information from third parties:

• Information from authentication providers if you use single sign-on (SSO)
• Business information from publicly available sources for verification purposes

3. Disclosure of Personal Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We work with trusted third-party vendors who assist us in operating the platform (hosting, analytics, payment processing). These providers are contractually bound to use your data only to provide services to us.
• Business transfers: If RiskTools is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Legal requirements: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• With your consent: We may share information for other purposes with your explicit consent.

4. Marketing and Advertising

We may use your contact information to send you product updates, newsletters, and marketing communications about RiskTools and related services. These communications are sent only to users who have opted in or who are existing customers.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at privacy@risktools.ai. Opting out of marketing communications does not affect our ability to send you transactional messages related to your account or the Service.

We do not share your information with third-party advertisers. We may use anonymized, aggregated data for industry research and analysis.

5. Storing and Transferring Your Information

Your information is stored on secure servers operated by our cloud infrastructure providers. We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3) to protect your data.

RiskTools operates primarily in Canada and the United States. If you are located in the European Union or other regions with specific data protection laws, please be aware that your information may be transferred to and processed in countries that may have different data protection standards than your home country.

Where required by applicable law, we rely on appropriate legal mechanisms for cross-border data transfers, including standard contractual clauses approved by the relevant regulatory authorities.

6. Retaining Your Information

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Account information is retained for the duration of your account plus a reasonable period afterward.
• Impairment records and recommendation data are retained according to your subscription terms and applicable insurance record-keeping requirements.
• Audit logs are retained for a minimum of 365 days.
• Marketing preferences and opt-out records are retained indefinitely to honor your choices.

When we no longer need your information, we securely delete or anonymize it in accordance with our data retention procedures.

7. Referral Program

If you participate in a RiskTools referral program, we may collect information about the people you refer, including their name and email address, solely for the purpose of sending them information about RiskTools. We will not use this information for any other purpose without the referred individual's consent. Referral participants are responsible for obtaining appropriate consent before providing us with the contact information of others.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Portability: Request a machine-readable copy of your personal information.
• Objection: Object to the processing of your personal information in certain circumstances.
• Restriction: Request that we restrict processing of your personal information in certain circumstances.
• Withdraw consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please contact us at privacy@risktools.ai. We will respond within the timeframe required by applicable law.

9. Cookies and Similar Technologies

RiskTools uses cookies and similar tracking technologies to operate the Service, analyze usage, and improve your experience. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled.
• Analytics cookies: Help us understand how users interact with the platform. We use this data in aggregated form only.
• Preference cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the Service.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact our Privacy Officer:

We take all privacy inquiries seriously and will respond within a reasonable timeframe. If you are unsatisfied with our response, you have the right to lodge a complaint with the applicable data protection authority in your jurisdiction.

Terms of Service

By using RiskTools, you agree to use the Service in accordance with these terms. The Service is provided for lawful commercial purposes related to insurance risk management and loss control. You may not use the Service to store, process, or transmit data in violation of applicable laws.

Dosatsu AI Risk Tools Inc. reserves the right to modify these terms at any time. Continued use of the Service following notification of changes constitutes acceptance of the revised terms.

For complete terms of service or questions, contact us at legal@risktools.ai.