How can we help?
Our team is here to help you get the most out of RiskTools. Choose the option that works best for you.
Email Support
Reach our support team for help with technical issues, account questions, or anything else. We respond promptly during business hours.
Monday–Friday, 9:00 AM – 8:00 PM ET
Knowledge Base
Browse tutorials, FAQs, and in-app help inside the RiskTools app. Log in to access the knowledge base and support resources.
The knowledge base is available after sign-in.
Sales
Interested in RiskTools for your organization? Our sales team can help you find the right plan, answer pricing questions, and set up a demo.
We typically respond within one business day.
Frequently Asked Questions
How do I get started with RiskTools?
You can email sales@risktools.ai for a quote or request a demo to get a guided walkthrough. Single location customers are up and running within one business day and multi location clients in a week or so.
Is training included?
Yes. All plans include onboarding support and access to our knowledge base. Enterprise plans include dedicated onboarding and optional on-site training.
Can I import existing impairment records?
Yes. RiskTools supports bulk import from spreadsheets and common formats. Our team can assist with data migration for larger datasets.
What integrations does RiskTools support?
Let us know what you’re looking to integrate and we’ll help make it happen.
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